About Claudia Callaway

Claudia Callaway represents financial services clients in diverse regulatory and litigation matters, with a focus on consumer protection issues. She defends clients against class action claims based on consumer finance and consumer protection law, and represents clients before the Consumer Financial Protection Board (CFPB) and other regulatory agencies. Claudia also leads the firm’s Platform Lending Initiative, guiding clients through the dynamic landscape of platform and peer-to-peer (P2P) lending.

Extensive experience with state and federal financial regulators

In Claudia's regulatory practice she represents varied financial services clients, including installment lenders, collection agencies, money transmitters, state and federally chartered banks, mortgage servicers, credit card issuers and credit reporting agencies in a broad range of regulatory issues before federal and state agencies nationwide, including the FTC and CFPB.

Having represented clients before the CFPB since it was established, Claudia understands the perspectives of key stakeholders in agency proceedings, and helps clients spot the pitfalls and opportunities available to parties under the CFPB's jurisdiction. Working with banks, credit unions, platform lenders and other financial services clients, Claudia provides pragmatic advice on many state and federal banking and consumer protection matters, including privacy, collections, credit reporting and usury issues. She also assists clients in enforcing arbitration provisions and class action waivers.

Litigation experience

Claudia represents consumer lenders, third-party debt collectors and other consumer financial services clients in class action suits around the country. She frequently handles cases involving the Dodd-Frank Act, the Truth in Lending Act, the Equal Credit Opportunity Act, the Fair Debt Collection Practices Act, the Fair Credit Reporting Act, the Gramm-Leach-Bliley Act and the Federal Trade Commission Act. She frequently advises on state unfair trade practices laws and the removal of class actions to federal court under the Class Action Fairness Act.

Platform and P2P lending

Claudia is also recognized as a veteran in the platform lending space, where she provides clients with real-time updates on new developments. Knowledgeable about issues related to merchant cash advance, crowdfunding and P2P consumer finance, she brings a holistic understanding of the technical, regulatory and financial complexities within platform lending arena to her work in the emerging area.

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Practice Focus

  • Financial services regulation
  • Class action and multidistrict litigation
  • Financial services litigation
  • Privacy, data and cybersecurity

Presentations and Events