David Crichlow, Commercial Litigation national chair, and Margaret McQuade, Litigation associate, co-authored the "Responding to a Complaint" chapter in PLI's book Pretrial Practice 2021. The chapter covers:
- deciding how to respond to a complaint;
 - timing;
 - grounds for motions to dismiss;
 - answering the complaint;
 - collecting and preserving relevant documentary evidence;
 - collecting evidence from potential witnesses (client and third party); and
 - initial contact with opposition.